Foundations Of Itil 2011 Edition
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Service Strategy Basierend Auf Itil - V3 ? Eine Management Guide
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Risk Management based on M_o_R - A Management Guide
A quick yet thorough reference to risk management in a handy sized format. Uses principles, processes and key terms which are consistent with OGC advice and ... »

Foundations Of It Service Management Baseto Su Itil
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Itil - V3 Foundation Exam
the Study Guide »

2 Vmbo-b(k)
geschiedenis voor de basisvorming. Pharos 9789006460957 »

Service Strategy Based On Itil V3
a management guide. Best practice. »

Itil / 2011 Edition
das Taschenbuch. Die ITIL Taschenbcher von Van Haren Publishing besitzen einen... »

Itil® V3
guide de poche. Best practice. Ce guide prsente de manire simple et concise le contenu des cinq... »

Frameworks for IT management
An independent and vendor neutral guide to the wide range of management frameworks which are now available, and of particular relevance to IT service manager... »