Iso/Iec 20000
A Pocket Guide »

Service Operation Based On Itil V3
Service Operation, Based On Itil V3 »

Frameworks For It Management
a pocket guide. ITSM Library. »

Itil - V3 Foundation Exam
the Study Guide »

Itil / 2011 Das Taschenbuch
Best practice. »

Itil
Best practice. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped... »

IT Beheer Jaarboek
het standaardwerk voor IT service management »

Itil® V3
guide de poche. Best practice. Ce guide prsente de manire simple et concise le contenu des cinq... »

Service Transition Basierend Auf Itil - V3 ? Eine Management Guide
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Foundations Of Itil - V3
The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for ... »