Release And Control For It Service Management
This book covers the following ITIL processes: Configuration Management, Release Management Change ManagementA PRACTITIONER GUIDE aims at helping the reader ... »

Foundations Of It Service Management Based On Itil (itilv2)
In recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of large parts of th... »

Gestion De Servicios Ti Basado En Itil V3
Guia de Bolsillo »

Service Strategy Basierend Auf Itil - V3 ? Eine Management Guide
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ISO/IEC 20000
ISO/IEC 20000
A POCKET GUIDE
The goal of this pocket guide is to provide an easy to read document that explains the nature, content and aim of ISO/IEC 20000.... »

Foundations Of Itil
based on ITIL V3. This new title looks at Best Practices described in the ITIL V3 upgrade.... »

Lifecycle Approach based on ITIL V3 full set
Lifecycle Approach Based On Itil V3 Full Set »

Continual Service Improvement Based On Itil V3
Continual Service Improvement Based On Itil V3 »

Service Transition Basierend Auf Itil - V3 ? Eine Management Guide
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Foundations van ITIL V3
Note: This book is available in several languages: Dutch, English, French, Spanish.<br/><br/>Het best verkochte handboek over ITIL<br/><br/>Dit boek is, met ... »