Itil® Pocket Guide
a pocket guide . Best practice. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped... »

Foundations In It Service Management Basierend Auf Itil - V3
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It Service Management Guide
2002: Vol. 1 »

Foundations van ITIL V3
Note: This book is available in several languages: Dutch, English, French, Spanish.<br/><br/>Het best verkochte handboek over ITIL<br/><br/>Dit boek is, met ... »

It Service Management Based On Itil V3
a Pocket Guide. ITSM Library. The Official itSMF Pocket Guide to ITIL V3 This really popular pocket... »

It Service Management Based On Itil V3 - Pocket Guide, English Version
pocket guide. This really popular pocket guide is a quick, portable reference tool... »

Frameworks for IT management
An independent and vendor neutral guide to the wide range of management frameworks which are now available, and of particular relevance to IT service manager... »

IT Service Management best practices
It Service Management Best Practices / 1 »

Itil - V3 Das Taschenbuch
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Operacion Del Servicio Basada En Itil(r) V3
basada en ITIL V3 guia de gestion »