Operacion Del Servicio Basada En Itil(r) V3
basada en ITIL V3 guia de gestion »

Service Transition Based On Itil V3
Service Transition Based On Itil V3 »

Itilv3 Foundation Exam / Deel The Study Guide
Best Practice Library. This new title covers all the material found in the ITIL Foundations... »

It Service Management Based On Itil V3 - Pocket Guide, English Version
pocket guide. This really popular pocket guide is a quick, portable reference tool... »

Foundations van ITIL V3
Het best verkochte handboek over ITILDit boek is, met zijn voorgaande edities, al jaren het toonaangevende boek over ITIL. Het boek heeft zijn plaats verdien... »

Foundations of Itil 2011 / 2011
Best practice. »

Iso/iec 20000 Guía De Bolsillo
guia de bolsillo. ITSM Library. A quick and accessible to a universally adopted standard. This standard... »

IT service management / Canadian version
an introduction »

Foundations Of Itil - V3
The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for ... »

Foundations of IT Service Management op basis van ITIL
ITSM Library. »