Fundametos De La Gestion De Servicios De Ti Basada En Itil V3
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Release And Control For It Service Management
This book covers the following ITIL processes: Configuration Management, Release Management Change ManagementA PRACTITIONER GUIDE aims at helping the reader ... »

It Service Management Based On Itil V3
a Pocket Guide. ITSM Library. The Official itSMF Pocket Guide to ITIL V3 This really popular pocket... »

Foundations In It Service Management: Basierend Auf Itil V3
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ITIL V3
Note: This pocket book is available in several languages: English, German, French, Dutch.Deze Pocket Guide is een beknopte samenvatting van ITIL versie 3. E... »

Foundations of IT Service Management
Intended to serve as an introduction to the field of IT Service Management anda selection of the core books in the IT Infrastructure Library ITIL and aselfst... »

Itil
A Pocket Guide »

Foundations In It Service Management Basierend Auf Itil - V3
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Itil - V3 Das Taschenbuch
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Service Design Based On Itil V3
a management guide. Best practice. »