Foundations In It Service Management: Basierend Auf Itil V3
 »

Foundations Of Itil - V3
The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for ... »

Foundations Of Itil 2011 Edition
 »

Foundations Of It Service Management Baseto Su Itil
 »

Foundations of IT Service Management based on ITIL V3
based on ITIL V3. This new title looks at Best Practices described in the ITIL V3 upgrade.... »

Foundations Of It Service Management
The Unofficial ITIL v3 Foundations Course in a Book »

Continual Service Improvement Based On Itil V3 (spanish Version)
 »

2 Vmbo-KGT
geschiedenis voor de basisvorming. Pharos 9789006461169 »

Implementing Iso/Iec 20000 Certification - The Roadmap
the Roadmap »

ISO/IEC 20000
ISO/IEC 20000
A POCKET GUIDE
The goal of this pocket guide is to provide an easy to read document that explains the nature, content and aim of ISO/IEC 20000.... »