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Itil® Pocket Guide
a pocket guide . Best practice. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped... »
a pocket guide . Best practice. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped... »
Risk Management based on M_o_R - A Management Guide
A quick yet thorough reference to risk management in a handy sized format. Uses principles, processes and key terms which are consistent with OGC advice and ... »
A quick yet thorough reference to risk management in a handy sized format. Uses principles, processes and key terms which are consistent with OGC advice and ... »
Foundations of IT Service Management based on ITIL V3
based on ITIL V3. This new title looks at Best Practices described in the ITIL V3 upgrade.... »
based on ITIL V3. This new title looks at Best Practices described in the ITIL V3 upgrade.... »
Itilv3 Foundation Exam / Deel The Study Guide
Best Practice Library. This new title covers all the material found in the ITIL Foundations... »
Best Practice Library. This new title covers all the material found in the ITIL Foundations... »
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