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Continual Service Improvement Even with a successful service operation in place, there is still a need to consider improvements at every oportunity. This wil help protect against losing y... »
Portfolio, Programme And Project Offices This new core guidance from OGC describes why, when and how to use portfolio, programme and project Offices (P3O) models. It describes what a P3O is, definin... »
Passing Your Itil Foundation Exam This publication provides an overview of the purpose, objectives and format of the examination. It offers a top level introduction to understanding the Servi... »