Itil Small-Scale Implementation
ITIL Small Scale-Implementation »

Official Introduction to the Itil Service Lifecycle
This official introduction is your gateway to ITIL. It explains the basic concept of IT Service Management and the place of ITIL, introducing the new lifecyc... »

Service Operation
Office Of Government Commerce »

Directing Successful Projects with Prince2� 2009 Edition
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Team Management Skills For Project And Programme Managers
Team Management Skills for Project and Programme Managers »

Key Element Guide Service Design
The Official Pocketbook »

Managing Portfolios Of Change
Managing Portfolios of Change »

Itil Lifecycle Publication Suite
Service Strategy With Service Design And Service Transition And Service Operation And Continual Service Improvement »

Business Benefits Through Programme And Project Management
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Portfolio, Programme And Project Offices Pocketbook
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