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Making a Difference
Making a Difference
Leadership And Academic Libraries »
 
 
 
 
 

Records Management and the Library: Issues and Practices
Records Management and the Library: Issues and Practices
Issues and Practices »
 
 
 
 
 

The Next Library Leadership
The Next Library Leadership
Attributes Of Academic And Public Library Directors »
 
 
 
 
 

Academic Librarians As Emotionally Intelligent Leaders
Academic Librarians As Emotionally Intelligent Leaders
Academic Librarians As Emotionally Intelligent Leaders »
 
 
 
 
 

Listening to the Customer
Listening to the Customer
 »
 
 
 
 
 

Improving The Quality Of Library Services For Students With Disabilities
Improving The Quality Of Library Services For Students With Disabilities
 »
 
 
 
 
 

Assessing Service Quality
Assessing Service Quality
Satisfying The Expectations Of Library Customers »
 
 
 
 
 

8.4
8.4
 »
 
 
 
 
 

Federal Info Policies In The 1980s
Federal Info Policies In The 1980s
Conflicts and Issues »
 
 
 
 
 

Reflecting on the Future of Academic and Public Libraries
Reflecting on the Future of Academic and Public Libraries
 »