Schnellkurs Tqm Qualitäts- Und Change-management In Wort Und Bild
Leidenschaft für Kundenzufriedenheit; Denkanstöße für Verbesserungsprozesse »

Oakland On Quality Management
Oakland on Quality Management »

Tqm
Text with Cases »

Total Organizational Excellence
Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence,... »

Irish Civilization
An Introduction »

Tqm
Text with Cases »

Statistical Process Control
 »

American Civilization - 4th edition
An Introduction »

Moral Maturity
A Survey With Texts »

Pocket Guide To Tqm
This mini-guide aims to show students and managers what they need to understand about Total Quality Management in a simple, clear form. Cartoons help to illu... »