Ict Infrastructure Management
ICT Infrastructure Management »

Passing Your Itil V3 Intermediate Exams
This ITIL V3 publication, Passing Your ITIL Intermediate Exams - Study Aid from the Official Publisher of ITIL, endorsed by the official ITIL Accreditor, is ... »

Key Element Guide Service Design
The Official Pocketbook »

Management Of Risk Pocketbook
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Portfolio, Programme And Project Offices
This new core guidance from OGC describes why, when and how to use portfolio, programme and project Offices (P3O) models. It describes what a P3O is, definin... »

Key Element Guide Service Strategy
The Official Pocketbook »

Managing Successful Programmes
Managing Successful Programmes 2007 »

Managing Successful Programmes Pocketbook
Managing Successful Programmes Pocketbook »

Key Element Guide Service Operation
The Official Pocketbook »

Service Delivery
Service Delivery »