For Successful Programme Management
For Successful Programme Management »

How To Manage Service Provision
Making I.T. Work for the Business »

Service Delivery
Service Delivery »

Itil V3 Small-Scale Implementation Book
'ITIL V3 Small-Scale Implementation' has been updated in line with ITIL Version 3, the Service Lifecycle approach. It provides guidance to smaller organisati... »

Management Of Risk
Guidance for Practitioners 2010 Edition »

Itil Lifecycle Publication Suite
Service Strategy With Service Design And Service Transition And Service Operation And Continual Service Improvement »