Passing Your Itil V3 Intermediate Exams
This ITIL V3 publication, Passing Your ITIL Intermediate Exams - Study Aid from the Official Publisher of ITIL, endorsed by the official ITIL Accreditor, is ... »

Itil Lifecycle Publication Suite
Service Strategy With Service Design And Service Transition And Service Operation And Continual Service Improvement »

Management Of Risk
Guidance for Practitioners 2010 Edition »

Key Element Guide Service Transition
The Official Pocketbook »

Portfolio, Programme And Project Offices
This new core guidance from OGC describes why, when and how to use portfolio, programme and project Offices (P3O) models. It describes what a P3O is, definin... »

Business Perspective
V. 2 »

Business Perspective
The Is View On Delivering Services To The Business »

Managing Successful Programmes Pocketbook
Managing Successful Programmes Pocketbook »

How To Manage Performance
Making I.T Work for the Business »

Ict Infrastructure Management
ICT Infrastructure Management »