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Spin Selling Argues that large-scale sales requires different strategies than small-scale sales, and tells how to explain benefits, prevent objections, identify customer ... »
Lonely Planet Austria Lonely Planet Country Guide. Discover Austria Keep an eye out for marmots on the glorious Alpine... »
Solution-Based Casework An Introduction to Clinical and Case Management Skills in Casework Practice »
Lonely Planet Berlin Lonely Planet City Guide. 45 days of in - city research, 20 detailed maps, 30 Currywurst sausages... »
Credit Scoring And Its Applications This title contains a review of the objectives and implementation of credit and behavioural scoring. It describes the practical problems encountered in build... »
Managed Care And Public Health By providing health care and public health administrators with an appropriate introduction to the various dimensions found within public health, privatizatio... »