Practical Spoken Dialog Systems

For professional speech researchers there is a rich technical literaturecovering many years of primary research in speech. However this literature isnot necessa... » 

For professional speech researchers there is a rich technical literaturecovering many years of primary research in speech. However this literature isnot necessarily applicable to the needs of business people applicationdevelopers and students who are interested in learning about the practicaluses of speech technology. On the other hand while existing introductoryresources cover the basic mechanics of development of application developmentas well as aspects of the voice user interface they dont go far enough indealing with the details that have to be taken into account to make spokendialog systems successful in practice. Whats missing is information in betweenthe indepth technical literature and the more introductory developmentresources. The goal of this book is to provide information for anyone who wantsto take the next step beyond the basics of current speech applications butisnt yet ready to dive into the technical literature. It is hoped that thisbook will help project managers application developers and students gain afuller and more complete understanding of spoken dialog technology and thepractical aspects of developing and deploying spoken dialog applications. TOCFrom the contentsPreface. Contributors. Introduction. Part 1 Initial Stages.Suzanne Liebowitz Taylor Beyond Technology. Part 2 Design. Clifford NassAnd Li Gong Ten Principles For Designing HumanComputer Dialog Systems. JamesA. Larson Voice User Interface Design For Novice And Experienced Users.Morena Danieli Designing Error Recovery Dialogs. Deborah A. Dahl Visualization Tools For Designing Spoken Dialogs. Kurt Godden How To Wreck ANice Speech Grammar. Judith A. Markowitz Designing For SpeakerAuthentication. Part 3 Deployment. Robert Keiller Using VoiceXML 2.0 In TheVxOne Unified Messaging Application. Part 4 New Ideas. Samuel Bayer Building A Standards And Research Community With The Galaxy CommunicatorSoftware Infrastructure. Candace L. Sidner Building SpokenLanguageCollaborative Agents. Index. «