Do you know someone who is incensed by compulsory tipping? Who is infuriated if kept on hold for more than a minute? If so, you've probably encountered the phen... » 

Do you know someone who is incensed by compulsory tipping? Who is infuriated if kept on hold for more than a minute? If so, you've probably encountered the phenomenon of the grumpy old man. This title contains funny chapters such as 'Who are we', 'What are we grumpy about' and 'How can you spot the signs of grumpiness coming on.' «