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The It Service Management Process Manual
key processes and their application. Best practice. This practical guide is a great solution to address the key problem how... »
key processes and their application. Best practice. This practical guide is a great solution to address the key problem how... »
Implementing Itsm
aligning with ITIL and ISO/IEC 20000. Best practice. This practical guide is a great solution to address the key problem how... »
aligning with ITIL and ISO/IEC 20000. Best practice. This practical guide is a great solution to address the key problem how... »
Ideeënbus
