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Boeken
Total Customer Satisfaction
Provides practical information on devising service strategies with research narrative. The book is based on the activities of 55 European companies with an e... »
Provides practical information on devising service strategies with research narrative. The book is based on the activities of 55 European companies with an e... »
Beyond Traditional Marketing
This book aims to be what every marketing manager needs to know about marketing in today's competitive markets. The idea was born out of repeated comments fr... »
This book aims to be what every marketing manager needs to know about marketing in today's competitive markets. The idea was born out of repeated comments fr... »
Ideeënbus
