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The Strategy-Focused Organization The creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process... »
Analytics at Work A 'How-to' guide for putting to work and developing an analytic »
Working Knowledge This text aims to show how to exploit the full potential of an organization's most valuable asset - the collective knowledge of its people. Examples are used... »
Judgement Calls Twelve Stories of Big Decisions and the Teams That Got Them Right »
Process Innovation Process innovation is a new approach that fuses information technology and human resource management to improve business performance. This book highlights th... »