Making It Count
Strategy, Delivery, Infrastructure »

The Handbook of Global Outsourcing and Offshoring
The Handbook of Global Outsourcing and Offshoring »

Beyond The It Productivity Paradox
Consolidating what is known about best practice, this book aims to provide insights into the way forward for IT. It examines in context issues including risk... »

Information Systems and Outsourcing
Information Systems and Outsourcing »

Implementing Crm
This book focuses on the actuality of implementing CRM. It is about the organization's ability to provide a seamless and personalized experience to each cust... »

Advanced Outsourcing Practice
Rethinking ITO, BPO and Cloud Services »

Delivering It And Ebusiness Value
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The New It Outsourcing Landscape
From Innovation to Cloud Services »

Intelligent It Outsourcing
8 Building Blocks To Success »

Netsourcing
Renting Business Applications And Services Over A Network »