Tqm
Text with Cases »

Total Quality Management
a Pictorial Guide for Managers »

Oakland on Quality Management
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Statistical Process Control
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Pocket Guide To Tqm
This mini-guide aims to show students and managers what they need to understand about Total Quality Management in a simple, clear form. Cartoons help to illu... »

Total Organizational Excellence
Achieving World-class Performance »

Total Quality Management
A Pictorial Guide for Managers »

Statistical Process Control
Statistical Process Control is a tool that measures and achieves quality »

Oakland On Quality Management
Oakland on Quality Management »

Total Organizational Excellence
Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence,... »